Al Khidmat Pharmacy – Support
We're Here to HelpThank you for using the Al Khidmat Pharmacy app! We are always here to assist you. If you experience any issue while using the app, have a question, or wish to file a complaint, please contact us using the details below.
How to Reach Us
Email: pharmacy@alkhidmat.comWe try to respond to your email as quickly as possible. Replies are usually sent within 24 to 48 hours.
Requesting Account Deletion
If you wish to permanently delete your Al Khidmat Pharmacy account, you must email the admin to request it. There is no in-app option to delete your account.To request account deletion:
- Email us from your registered email address: pharmacy@alkhidmat.com
- Use the subject line: Account Deletion Request
- In your email, please include your full name, registered email address, and mobile number
- Once the admin verifies your request, your account and all related data will be deleted
Important: Once your account is deleted, all your data (orders, prescription history, and account information) will be permanently removed and cannot be recovered. Please make sure before sending your request.
Frequently Asked Questions (FAQs)
1. How long does account deletion take?After the admin verifies your request, your account is usually deleted within 3 to 5 working days.2. Can I delete my account myself from the app?No. Currently, account deletion requires emailing the admin.3. What should I do if I'm facing an issue with the app?Please email pharmacy@alkhidmat.com with a description of the issue, a screenshot (if possible), and your device details.4. Is my data secure?Yes. Your data is kept secure in accordance with our Privacy Policy.