Delivery Policy

Delivery Zones

Deliveries are currently available within designated delivery zones across Karachi only. All customers will be notified in advance of any changes to delivery zone coverage.

Delivery Charges

• Orders with a value up to Rs. 2,500: a delivery fee of Rs. 250 applies.
• Orders with a value of Rs. 2,500 or above: delivery is free of charge.

Receipt of Delivery

At the time of delivery, customers must verify the received items against the order and confirm that the goods match what was ordered. Once the delivery is accepted and confirmed, orders cannot be modified, exchanged, or returned on the basis of a discrepancy identified after acceptance.